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AMNY: City Council eyes expanding CityFHEPS housing benefit program to help vulnerable New Yorkers find permanent housing:

January 18, 2023

Celina Trowell, a homelessness organizer with VOCAL-NY, said the CityFHEPS program is “one of the most successful tools that we have in the city to try and get people out of shelters into permanent safe housing.” Trowell flagged issues and shortcomings, ranging from administrative flaws and errors when processing CityFHEPS applications, structural barriers, and long delays that kept people in shelters for extended periods of time. 

“If you have a tool that is meant to be successful, and a crisis that we’re having right now, we need that program to actually work right,” Trowell said.

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